Delivery and payment
Payment
Cashless bank settlement (Privat24).
Our manager will send you our details. No additional cost will be charged.
Cash on delivery when sending by "New mail" (at the expense of the recipient).
Please note that cash on delivery charges a 2% commission.
Cash to the courier upon delivery (courier delivery is possible only in Kiev).
Delivery
"New mail" in Ukraine (free of charge).
You can receive your order at any branch of "New Mail" convenient for you throughout Ukraine.
Delivery to the post office is FREE.Courier in Kiev (free of charge).
International delivery
We ship worldwide.
We deliver our goods worldwide. No matter where you live, your order will be shipped in time and delivered right to your door or to any other location you have stated. The packages are handled with utmost care, so the ordered products will be handed to you safe and sound, just like you expect them to be.
For detailed timing information and shipping costs, you can contact the number +38 067 994 14 99 in any messenger convenient for you or write to us by email gioliajewelry@gmail.com
Confirming an order, you agree to the refund policy.
Return
Resolution of the Cabinet of Ministers No. 172: Goods that cannot be exchanged or returned include jewelry made of precious metals, precious stones, precious stones of organogenic formation and semi-precious stones. By confirming your order, you agree to the return policy.
Individual order
If you want to order the production of your unique jewelry - please contact us via the form "Contact us" - and we will be happy to answer all your questions and create your perfect jewelry!
All production processes are performed manually by jewelers in Kiev: creating a sketch of future product, modeling on a 3D printer, creating a prototype of your jewelry, casting, cutting, stone inlay, assembly, rhodium plating.
1. The artist draws sketches, the designer makes a 3D render (computer model) of the future product, after your approval we create, for example, a wedding ring to order.
2. We will make a facet and frame the stone in an exclusive shape.
For an exclusive piece of jewelry, we will choose a precious or semi-precious stone and give it a unique cut. Your jewelry will not look like other models. It will be so special!
3. Value for money.
The price of exclusive jewelry from GIOLIA Jewelry will always be lower than from an individual master jeweler.
4. Terms of manufacture.
2 - 4 weeks depending on the complexity, availability of materials, delivery terms and after transfer of 50% prepayment.
5. Free warranty service.
We offer free warranty service for your exclusive jewelry on the territiry of Ukraine.
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