Service
Giolia Jewelry - it's not just jewelry, but also a high level service.
All of our customers perfect service and individual approach, as well as the possibility of free cleaning in Kiev if necessary.
We provide all our clients with an impeccable service, an individual approach, as well as the opportunity to try on products for free if necessary. When ordering in Kiev, you can choose the "Fitting" service. If you cannot decide on a product or size, we will bring you up to 10 pieces of jewelry to choose from with a free fitting.
Frequently asked Questions
How to care for Giolia jewelry?
To avoid scratches, we recommend that you keep your jewelry in its original packaging, or in the pouch that comes with each piece, and avoid contact with other jewelry.
We recommend cleaning silver and gold jewelry with soapy water and a soft bristled brush. After you wash off the soapy water with plenty of water and dry thoroughly, the garment will look like new.
Traces of oxidation may appear on silver and gold when exposed to air. This reaction can be exacerbated by the interaction of substances with your skin that have a certain Ph level. As a result, silver can take on a dark hue, while gold can take on a crane tint. Cleaning jewelry requires a visit to a workshop or cleaning yourself with a soft suede or special tissue.
Are the pieces suitable for combining jewelry and wearing them for different looks?
Of course, jewelry is made to create endless combinations and wear multiple pieces of jewelry at once.
Are all products available online?
Unfortunately, we cannot present all the variations of our jewelry on the site. The collections are constantly being supplemented and updated, so on the site you only see products that are currently available.
What packaging are the products delivered in?
We pack each piece of jewelry in a separate box and branded bag. The box comes with a velvet bag for storing the product, a cloth for cleaning, care instructions, a product certificate that confirms the quality of the materials.
Is nickel present in the alloy?
"I am allergic to this metal, so I am afraid to buy silver jewelry".
There is no nickel in our products, so people with an allergy to this metal can safely wear our jewelry.
I have pieces with rose quartz, but the stones on one of them are noticeably lighter. Why?
We use only natural stones, the color of which may vary depending on the place of production. Stones have characteristics that make them unique and unusual. Small differences and inclusions, micro-traces of other minerals that a stone may include, make each stone unique and special.
Where can I see more photos?
All our products can be seen on our Instagram page. There you can also see how they look in different ways.
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